SkyBet is currently running a special no deposit offer for the 2016 Euros. New users will get a free $3 bet.
Recently it has also made the jump into esports, incorporating it into the site’s already-robust sports section, like many other large betting sites. While not the easiest system to use for esports bets, the overall quality of the range of games and bets available make this a solid choice for your esports gambling needs.
There are issues, such as the slightly confusing desktop layout. There are also some strange omissions, but with the reputation of SkyBet as one of the top players in the scene those can be overlooked.
Being a part of the sports section means you can combine both esports and traditional sports in accumulators and take advantage of some of SkyBet’s solid special offers and promotions.
The site also has one of the better in-play systems and many matches are available with in-play betting markets, unlike many other sites.
Unlike some other traditional sports betting sites, esports is not a major focus for SkyBet.
The section is hidden away in the sports section and will rarely appear on the front page in any meaningful way. The only mention of esports on the SkyBet homepage is on the A-Z Sports list that features every section the site has available.
That being said, the esports section is strong in terms of the amount of matches to bet on and a lot of in-play markets, at least compared to other sports books with esports.
In order to place a bet, you need to be signed into your accout – creating one is a relatively straightforward process – and then navigate to the esports section.
From here you can bet on the winners of featured matches within a few clicks. You first click on the team you want to bet on, which will bring up a bet slip at the bottom of the page. Here you can select your stake, either by typing in a number or using the on screen arrows to increase or decrease the amount by a pound per click.
Clicking the place bet button will then place and confirm your bet. In order to bet on other markets, you must click on the button at the end of the match’s row on the homepage. This will show all the other markets for this match on a new page and from there you follow the same process to place a bet.
Placing a bet is quite simple, especially if you are betting on the winner of a match, as that can all be done on the esports main page within a few clicks. Betting on other markets, such as map winners, takes a few more clicks but is usually as simple as any other market.
However on the main desktop page, matches are grouped by date and start time and not by game, this means that League of Legends matches sit alongside Counter-Strike and Call of Duty matches so it is not always clear which game you are betting on (especially if it involves an organisation with teams in multiple games) until you go to that match’s specific page.
Most of the major esports titles are available including League of Legends, Counter Strike: Global Offensive, Dota 2 and more. There are also almost all matches from the Call of Duty World League available to bet on, which some competing sites do not have.
For all matches you can bet on the winner, while other games have some special markets. Most have the ability to bet on individual map winners in best of three, five or seven series and many also have handicap bets.
In Counter Strike: Global Offensive there are more game-specific bets such as who will take the first and second pistol rounds. League of Legends games feature many more game-specific bets ranging from who will slay the first Dragon or Baron and how many towers will be destroyed in total. All of these bets can also be put into an accumulator bet.
SkyBet offers detailed in-play betting for a wide selection of the matches. Many matches are not available for in-play betting, but most major confrontations at top events between top teams will be available.
Odds change as the game goes on and often multiple markets are available in play, with little down time.
The app itself is quite basic, with few images and a lot of text. In order to find the esports section you must open up the main menu and select esports, which is about halfway down the list. The main esports section of the app lists all the games that have markets available, as well as displaying any in play matches that are currently ongoing. Upon selecting your game of choice all the available matches will be listed in chronological order, which is actually a better system that the desktop offering. In order to place any bets you must navigate to the match’s page and there you can bet on all available markets. Placing a bet is almost as simple as on desktop as tapping a market will take you top the bet slip where you enter your stake and confirm your bet. Overall the app is good and does everything you could expect, including offering all markets that are available on the website.
In order to deposit funds into your SkyBet account you can use any of the following methods. Each account can have up to three cards and one account per e-wallet registered. You can deposit into SkyBet by using:
SkyBet charges no fees for depositing, although some credit cards may have a charge associated with them. The minimum deposit is £5.
Most deposits are available instantly after completing payment.
All of the depositing methods can be used to withdraw funds, although some international cards may not be available. This means that Visa, Visa Debit, Visa Electron, Maestro, MasterCard, Laser and PayPal can all be used to withdraw.
SkyBet charges no fees for withdrawing, although some credit cards may have a charge associated with them.
Withdrawals into e-wallets such as PayPal are mostly completed within 24 hours. Withdrawals to debit or credit cards will take between two and five working days.
SkyBet has a detailed online help system, email support, a 24 hour live online chat and a customer service phone line that is available between 8 a.m. and 10 p.m. UK time.
SkyBet’s email support responded to our query the same day and answered our question directly, requiring no follow up emails. The customer service representative answered the question in a simple way and linked us to a SkyBet help page that gave us further details regarding the query.
SkyBet’s online live chat connected us to an agent within a minute who answered our question quickly and concisely. The whole experience was complete in under four minutes, with a satisfactory answer given.
Calling SkyBet’s help line resulted in us being connected to a customer service rep who answered our question within 8 minutes. There was a small wait at the start of the call. The answer given was good, although could have been given slightly quicker as it was a very simple query.
Overall it seems like the live chat is the best customer service system to use if you want a small query answered quickly, however if you are experiencing large issues with the system the phone line support is also good and should give more details.
Sky is among the most recognized media brands in the world, and has long been one of the most popular online betting providers in the UK. The site has been quick to embrace esports and offers some of the most advanced markets that you'll find online. Greater coverage and higher limits are the only areas we'd like to see Sky bolster.